Terms of Service

Valencia Express Laundry strives to provide its clients with the highest level of service possible.

Terms of Service for Valencia Express Laundry Services:

Valencia Express Laundry services are provided subject to your ("Customer") compliance and acceptance with the terms and conditions set forth below.

Please read the following agreement carefully. "Customer" use of any of Valencia Express Laundry's services indicates an agreement to be bound by the terms and conditions set forth below.

This agreement is strictly between Valencia Express Laundry and the Customer and does not in any way constitute or imply any relationship with any other parties. As a condition to using any of Valencia Express Laundry's services, and for the mutual benefit of both Valencia Express Laundry and the Customer, the undersigned ("Customer") agrees to the following terms and conditions:

Garment Care, Missing or Damaged Goods:

Valencia Express Laundry will use reasonable efforts to try to ensure that washing, drying and folding services are maintained at a high level of quality.

Valencia Express Laundry accepts all Customer garments on the basis of weight and does not perform a piece-by-piece count.

Valencia Express Laundry due to time constraints does not read manufacturer suggested care and washing / drying labels.

Valencia Express Laundry uses only front-load washers with an extremely fast extraction cycle to wash all Customer clothes.

Valencia Express Laundry accepts no liability for damage due to normal wear and tear or shrinkage during washing and drying.

Valencia Express Laundry accepts no liability for "special care" and delicate items that require special attention to be cleaned.

Valencia Express Laundry reserves the right to refuse cleaning any garment.

Valencia Express Laundry does not guarantee removal of all stains.

Valencia Express Laundry is not responsible for loss of or damage to any personal or non-cleanable items left in the clothing or bags such as money, jewelry, or anything else.

We ask each Customer to please determine whether they can accept the loss of any garment, if not please do not leave it with us.

"Customer must notify Valencia Express Laundry within 5 business days of receipt of a delivery of any lost or damaged items from that particular delivery, failure to do so constitutes waiver of a claim for any lost or damaged items from that delivery."


Valencia Express Laundry's liability under this agreement shall be limited to general money damages in an amount not to exceed the charges for the term of service paid by Customer in the term under which the damages are alleged to have occurred. This liability shall be the extent of Valencia Express Laundry's liability regardless of the form in which any legal or equitable action may be brought and the foregoing shall constitute Customers exclusive remedy. In no event will Valencia Express Laundry be held liable or be responsible for any consequential, special, indirect, incidental, or punitive loss or damages whether or not Valencia Express Laundry knew or should have known of the likelihood of any loss or damages. Valencia Express Laundry disclaims all warranties express or implied with respect to the services rendered under this agreement.

Entire Agreement / Choice of Law:

This agreement and any documents referred to herein constitute the complete, exclusive, and entire agreement between the parties, may not be modified except in writing signed by both parties, and shall be governed by the state of California which it operates.